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Shipping & Returns
Shipping Policy
We try to keep our shipping rates as low as possible using different postage options for the best prices. Our website should automatically combine postage when multiple items are added to the cart.
Depending on the time of day or week, we will always try our best to get your orders shipped either the same working day or the next working day.
Currently we only ship to the United Kingdom.
Return & Exchange Policy
We do not accept returns or refunds on items, except if the item you have received is faulty. All items are made to order, If there is any issue please contact info@craftykarma.co.uk
FAULTY/DAMAGED GOODS
We’re really sorry to hear that you’ve received an item that’s not in perfect condition.
So that we can rectify this for you as soon as possible please email us at info@craftykarma.co.uk or use live chat during 9am-5pm Monday-Friday
To help us solve the situation for you, please include the following information;
Your Name
Order number
Product Name
Picture Of The Fault
Description Of The Fault